Refunds & Cancellations

Subscriptions

Paid PackWatcher plans are billed through Stripe and may include Pro Monthly, Pro Yearly, and Founder lifetime access. You can change or cancel your plan from the Account tab when billing is enabled for your account.

Cancellations

You may cancel anytime. When a Stripe subscription is attached, cancellation takes effect at the end of the current billing period. Access to paid features continues until that period ends.

Refunds

Subscription charges are not refundable unless required by law. We do not provide prorated refunds or credits for unused time after cancellation.

Founder lifetime purchases are refundable for 7 days unless the purchase or account has been abused, misused, used excessively in a way designed to avoid fair use, or used in violation of PackWatcher policies. Refund requests can be sent to support@packwatcher.com.

Retailer Purchases

PackWatcher does not sell Pokemon products, cards, sealed products, retailer goods, or marketplace goods. Purchases made through retailer or marketplace links are governed by that retailer or marketplace refund, shipping, cancellation, and seller policies.

Estimate Disclaimer

Prices, stock status, scanner values, centering results, alerts, and retailer availability are estimates only. Differences between PackWatcher estimates and a retailer, marketplace, buyer, or grading-company outcome are not a basis for a refund unless required by law.

Contact

Refund and cancellation questions can be sent to support@packwatcher.com.